.support-page {
  padding: 24px 0 32px;
  min-height: calc(100vh - 72px);
}

.support-shell {
  max-width: 920px;
  margin: 0 auto;
  padding: 0 var(--space-md);
}

.support-page-title {
  font-family: var(--font-display);
  font-size: 1.5rem;
  font-weight: 500;
  margin: 0 0 8px;
  color: var(--text-heading);
}

.support-page-note {
  margin: 0 0 20px;
  color: var(--text-muted);
  font-size: 0.92rem;
  line-height: 1.45;
}

.support-login-hint {
  margin: 0 0 20px;
  padding: 14px 16px;
  border-radius: var(--radius-sm);
  border: 1px solid rgba(230, 184, 175, 0.25);
  background: rgba(230, 184, 175, 0.08);
  color: var(--text);
  font-size: 0.9rem;
  line-height: 1.45;
}

.support-login-hint a {
  color: var(--accent);
}

.support-layout {
  display: grid;
  grid-template-columns: minmax(0, 280px) minmax(0, 1fr);
  min-height: min(560px, calc(100dvh - 220px));
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--bg-card-solid);
  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.28);
}

.support-sidebar {
  display: flex;
  flex-direction: column;
  min-height: 0;
  border-right: 1px solid var(--border);
  background: rgba(12, 12, 12, 0.96);
}

.support-sidebar-head {
  padding: 14px;
  border-bottom: 1px solid var(--border);
}

.support-new-btn {
  width: 100%;
}

.support-tickets-list {
  list-style: none;
  margin: 0;
  padding: 6px 0;
  overflow-y: auto;
  flex: 1;
  min-height: 0;
}

.support-ticket-item {
  display: block;
  width: 100%;
  padding: 12px 14px;
  border: none;
  border-bottom: 1px solid rgba(255, 255, 255, 0.04);
  background: transparent;
  color: var(--text);
  text-align: left;
  cursor: pointer;
  font-family: var(--font-sans);
  transition: background 0.15s ease;
}

.support-ticket-item:hover,
.support-ticket-item.is-active {
  background: rgba(230, 184, 175, 0.08);
}

.support-ticket-item-subject {
  display: block;
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--text-heading);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.support-ticket-item-meta {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 4px;
  font-size: 0.75rem;
  color: var(--text-muted);
}

.support-ticket-badge {
  display: inline-flex;
  align-items: center;
  padding: 2px 7px;
  border-radius: 999px;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  text-transform: uppercase;
}

.support-ticket-badge--answered {
  background: rgba(76, 175, 80, 0.18);
  color: #8fd694;
}

.support-ticket-badge--new {
  background: rgba(230, 184, 175, 0.16);
  color: var(--accent);
}

.support-ticket-badge--resolved {
  background: rgba(255, 255, 255, 0.08);
  color: var(--text-muted);
}

.support-thread {
  display: flex;
  flex-direction: column;
  min-height: 0;
  min-width: 0;
}

.support-thread-empty {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
  color: var(--text-muted);
  font-size: 0.92rem;
  text-align: center;
}

.support-thread-panel {
  display: flex;
  flex-direction: column;
  flex: 1;
  min-height: 0;
}

.support-thread-header {
  padding: 14px 16px;
  border-bottom: 1px solid var(--border);
  flex-shrink: 0;
}

.support-thread-subject {
  margin: 0;
  font-size: 1rem;
  font-weight: 600;
  color: var(--text-heading);
}

.support-thread-status {
  margin: 4px 0 0;
  font-size: 0.78rem;
  color: var(--text-muted);
}

.support-thread-messages {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  -webkit-overflow-scrolling: touch;
}

.support-msg {
  max-width: 88%;
  padding: 10px 12px;
  border-radius: 14px;
  font-size: 0.9rem;
  line-height: 1.45;
  word-break: break-word;
}

.support-msg--user {
  align-self: flex-end;
  background: rgba(230, 184, 175, 0.14);
  border: 1px solid rgba(230, 184, 175, 0.22);
}

.support-msg--staff {
  align-self: flex-start;
  background: rgba(255, 255, 255, 0.06);
  border: 1px solid rgba(255, 255, 255, 0.1);
}

.support-msg-head {
  margin-bottom: 4px;
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--text-muted);
}

.support-msg-text {
  margin: 0;
  white-space: pre-wrap;
}

.support-reply-form {
  display: flex;
  gap: 10px;
  padding: 12px 14px;
  border-top: 1px solid var(--border);
  flex-shrink: 0;
  background: rgba(0, 0, 0, 0.2);
}

.support-reply-input {
  flex: 1;
  min-height: 44px;
  max-height: 120px;
  resize: vertical;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: rgba(15, 15, 15, 0.7);
  color: var(--text);
  font-family: var(--font-sans);
  font-size: 0.92rem;
}

.support-reply-input:focus {
  outline: none;
  border-color: rgba(230, 184, 175, 0.45);
}

.support-new-panel {
  margin-top: 0;
}

.support-new-panel[hidden] {
  display: none !important;
}

.support-form {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.support-label {
  display: block;
  margin-bottom: 6px;
  font-size: 0.88rem;
  color: var(--text-muted);
}

.support-input,
.support-textarea {
  width: 100%;
  padding: 12px 14px;
  background: rgba(15, 15, 15, 0.7);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text);
  font-family: var(--font-sans);
  font-size: 1rem;
}

.support-textarea {
  resize: vertical;
  min-height: 120px;
}

.support-success {
  margin-top: 12px;
  color: var(--accent);
  font-weight: 500;
  font-size: 0.9rem;
}

.support-tickets-empty {
  padding: 16px 14px;
  font-size: 0.85rem;
  color: var(--text-muted);
  line-height: 1.4;
}

@media (max-width: 760px) {
  .support-layout {
    grid-template-columns: 1fr;
    min-height: min(70dvh, 560px);
  }

  .support-sidebar {
    border-right: none;
    border-bottom: 1px solid var(--border);
    max-height: 220px;
  }

  .support-thread-panel.support-thread-panel--mobile-hidden {
    display: none;
  }

  .support-back-btn {
    display: inline-flex;
    margin-bottom: 8px;
  }
}

@media (min-width: 761px) {
  .support-back-btn {
    display: none;
  }
}